Answers to frequently asked questions
You can pay in all countries except these:
For Iceberg Cards:
Russia, Afghanistan, Central African Republic, Democratic Republic of the Congo, Cuba, Guinea-Bissau, Iran, Iraq, North Korea, Lebanon, Libya, Mali, Myanmar, Nicaragua, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe, Ukraine.
For Volcano Cards:
Russia, Haiti, Lebanon, Nicaragua, Venezuela, Afganistan, Belarus, Burundi, Central African Rep, Congo, Cuba, Eritrea, Guinea-Bissau, Iran, Iraq, Korea, Liberia, Libya, Myanmar, Rwanda, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Yemen, Zimbabwe
For Iceberg Cards:
Russia, Afghanistan, Central African Republic, Democratic Republic of the Congo, Cuba, Guinea-Bissau, Iran, Iraq, North Korea, Lebanon, Libya, Mali, Myanmar, Nicaragua, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe, Ukraine.
For Volcano Cards:
Russia, Haiti, Lebanon, Nicaragua, Venezuela, Afganistan, Belarus, Burundi, Central African Rep, Congo, Cuba, Eritrea, Guinea-Bissau, Iran, Iraq, Korea, Liberia, Libya, Myanmar, Rwanda, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Yemen, Zimbabwe
A worldwide accepted pre-paid VISA Credit Card can be applied and obtained just through several simple clicks on your phone within minutes.
These cards have different transaction limits, the EggPay Volcano card has a wider geographic coverage and also the Volcano Physical card has a cash withdrawal function. Foreign Exchange Fee are also different. For example, Iceberg Card has 1% HKD/EUR/USD/GBP waived. Volcano Card has 2% Foreign Exchange Fee.
One account holder can apply for multiple cards no matter virtual or physical for his/her family and friends, team or even company for any Iceberg or Volcano purpose.
Yes, you can withdraw money from an ATM with a Volcano Physical card. The withdrawal Fee is 2% for the USD zone. If you withdraw cash outside the USD zone, there will be an additional 1% conversion fee.
Yes, all cards can be linked immediately after purchase.
No. You shall not switch your cards to bind with different apple ID without dis-binding the card first.
Yes, you need to install Google Wallet from the Google Play and follow this instruction: https://support.google.com/wallet/answer/12059332?hl=en&sjid=12877418024238153310-AP#zippy=
For the Iceberg Card $10,000 - is the standard limit per transaction. It can be raised upon request to support within 24 hours up to $70,000 per transaction.
For the Volcano Card the limit per transaction is $100,000
For the Volcano Card the limit per transaction is $100,000
Foreign Exchange Fee is 1% (HKD/EUR/USD/GBP waived) for the Iceberg Card and 2% for the Volcano Card
The minimum deposit amount for both the crypto wallet and the card is $100
No, every EggPay customer can transfer funds to another EggPay customer’s account instantly and free of charge.
Yes, you will earn 0.2% from the deposits of all your friends.
